计算环境
信息技术 Services (ITS) provides computing for over 2,500年教师, 工作人员, 学生工作者, general access labs 和 classrooms on the UW Whitewater 和 Rock campuses. Our team strives to meet the needs of campus to maximize reliability 和 minimize disruption to your work in a cost-effective manner.
教练
工作人员
计算环境 Features
- 在线 catalog of easy-to-order computers with MS Office, printing 和 campus communication tools installed
- Assets are managed 和 inventoried to ensure compliance with UW System policies
- Timely patching 和 updates for operating systems 和 supported software
- Repair 和 support, including warranty coordination
- Consultation for new or unique computing needs
Getting Starting with 计算环境
的 在线目录 的电脑, tablets 和 accessories has been developed to meet over 90% of the campus computing needs. If you have a specific need for office equipment that is not available in the catalog please 请求 a consultation by emailing techpurchasing@awamiwebsite.com.
Each campus-owned device comes pre-installed with a suite of tools.
- What Comes Pre-Installed on my Campus 窗户 Computer?
- What Comes Pre-Installed on my Campus Mac Computer?
Additional Software products are available for self-installation on 窗户 和 Mac 设备.
ITS致力于: ensuring a secure computing environment 和 minimizing disruption to campus users' computing experiences through proactive support 和 maintenance of the end user computing environment
Patch 和 vulnerability management is a security practice designed to proactively prevent the exploitation of IT vulnerabilities that exist within an organization. ITS updates browsers 1 business day after a new version is released by deveopers. Workstation operating systems are updated once a month, see more information at 窗户 计算环境 Updates 和 Mac 计算环境 Updates.
Our team strives to reach an appropriate balance between technology advancement, reliability of the computing environment, 成本控制. Processes have been established to evaluate new operating systems, browser versions, 计算机硬件 to determine when new versions will be made available 和 when prior versions will be no longer be supported.
顺从于 UW System IT 资产管理 policies campus owned 和 leased IT assets, 包括台式电脑, laptops 和 printers are inventoried 和 relevant information tracked 和 reported.
When computers are not actively being used 自己的意志 store them on behalf of the department in designated inventory. A 重新定位为库存 可以提交请求 to 请求 unused computers to be picked up 和 stored. 自己的意志 determine if the device meets the criteria for continued use on the campus network. If the device no longer meets the criteria to be on the campus network, or the department no longer wants the device, a 剩余的资讯科技设备 可以提交请求. 自己的意志 处置资产.
Computers held by ITS in departmental inventory can be redeployed to other individuals in the department by submitting a 重新为用户使用 请求. 的 device will be re-imaged 和 setup for the new user.
相关政策 & 协议
- Workstation Computer Support Policy
- 计算环境 Support
- Campus Computer Repurposing & 盈余过程
- Desktop Support Service Guidelines
- Desktop Operating Systems Support
- Securing Office Computer Equipment
- Computer Setup 和 Re-Deployment Service Level Agreement
- Information Security - Workstation Administrative Privileges Procedure
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